Clients reviews about Global Document Solutions

I highly recommend Cyrus at Global Document Solutions. He was excellent to deal with—professional, responsive, and genuinely helpful throughout the entire process. The service was brilliant from start to finish, with clear communication and attention to detail. Pricing was extremely competitive and offered value for money. The installation was incredibly smooth and easy, with Cyrus making sure everything was set up perfectly and working exactly as promised. He really went the extra mile to ensure we were happy and confident using the new system. Overall, a fantastic experience. If you’re looking for reliable, high-quality document solutions and want to deal with someone who truly cares about customer service, I absolutely recommend getting in touch with Cyrus at Global Document Solutions. ~ Professionals C

I am extremely impressed with the exceptional level of service provided by Global Document Solutions. The technician who was sent to fix our printers was not only quick, but also highly skilled and knowledgeable. He was incredibly polite, took the time to listen to our concerns and answered all of our questions with ease. The responsiveness of the team when responding to our email enquiries was truly remarkable and only added to our positive experience. The efficient and effective service we received has made a lasting impression and I highly recommend Global Document Solutions to anyone in need of their services ~ John Y

We were thoroughly impressed with the level of service provided by Cyrus and the team. From the outset, they demonstrated a high level of professionalism, efficiency, and technical expertise. Their prompt response and proactive support ensured a seamless setup process, and they took the time to understand our specific business needs before recommending tailored printer solutions. Thanks to their guidance and quick implementation, we were able to get up and running without delay. We highly recommend their services to any business seeking reliable and knowledgeable support. ~ Empower B

We recently contacted Cyrus from GDS for a new photocopier. We set the criteria for the new machine which Cyrus was able to exceed and offered us a very competitive plan. Cyrus kept us informed of delivery, even during the period of cyclone Alfred. When there was a delay due to floods, Cyrus offered us assistance with our copy requirements until the new machine was delivered. The new machine is a brilliant addition to our organisation. I throughly endorse Cyrus and GDS for all printer leasing requirements. We look forward to doing business with them again in the future. ~ Brad P

I have delt with Cyrus for many years, and the one thing that always comes first is the customer. He will always ask the right questions to learn about the customers situation and what solution could not only add value, but could help alleviate any issues that customer may be facing. His genuine caring nature does wonders for him and his organisation as all the staff are just as helpful and caring as he is. If you need a solution for your business, i could not recommend an organisation with more helpful, and caring staff that can certainly find the right solution for you and your needs. 10/10 ~ Cane

Hi..I am in a busy orthodontist clinic and printing and scanning are vital. I researched which was the best machine that would keep us going.Cyrus was a gentleman I had the pleasure of dealing with and he was honest,fast and most helpful to choose a product that I needed. I've pledged my business to his for the remainder of my career which at 10 years now not have to be concerned about getting things done efficiently and on time. And if anything goes down or breaks down it will be fixed immediately. Thanks Cyrus I appreciate your help. ~ Danny A

We Leased a photocopier from global document solutions through Dickie Cyrus the principal and they installed the machine to our entire satisfaction and gave us tutorials on the use of the machine installed WIFI and Sam helped us with all the various functions of the machine. We at St Aidans noble park are very satisfied with the machine and particularly the service provided. Thank you and are happy to recommend them to anyone who needs to please or purchase a photocopy from them. ~ winston f

The service was second to none. First class business people to deal with. Very pleasant on initial enquire and upfront and honest about what we were getting and pricing. Delivered on time, placed and connected correctly, Instructions were easy to follow and our New Printer was up and running within 30 minutes of delivery Very happy with the whole deal Thank you Guys Cheers Jeremy Element RII TRAINING ~ Jeremy E

Excellent service from Cyrus. This is our 2nd Kyocera printer supplied by Global Document Solutions and we have been extremely happy with the printer and the service. The first one got worked to death but was issue free until its dying breath. Our new one was delivered extremely quickly as Cyrus understood we could not operate without a functioning printer and he pulled out all the stops to get us up and running again quickly. ~ Sam C

Above and beyond service given by Cyrus and Russell. They both took their time to listen to my concerns and helped me with all the questions I had, around my lack of technology experience and understanding. Cyrus put me in contact with his technician Russell who walked me through step-by-step and solved all issues I had with ease. I would not hesitate in recommending these guys for their products And service ~ Kirsty S

We are a small business and were looking for a new photocopier that was more economical to run. Cyrus was very efficient and punctual in responding to queries and was extremely patient whilst we were deciding. Once we had committed, the photocopier was delivered within a couple of days and the "after sales" service has been great. Thank you to Cyrus and his team for an easy transaction. We are still waiting to hear back from other companies! ~ Ann W

Superior service from Global Document Solutions! GDS have been responsible for setting up the printers for our small business and they have been a dream to use. The product is fantastic and the service flawless, from their sales team to customer service and technicians. We recently had an issue with one printer and we really happy with the service team providing us with a replacement machine. Highly recommend! ~ Kellie L

Global Document Solutions were amazing. The service was so fast, easy and the staff were so friendly. I enquired on the Monday and by the Friday I had a printer installed. I had been putting off leasing a printer for so long because I didn’t want to go through the hassle of all the decisions of which printer etc but all these decisions were quick and easy. I couldn’t recommend GDS enough and our new printer is just outstanding!! ~ Jo-Anne L

Cyrus was very good to deal with. Answered all My questions on time and had the printer delivered to my Law firm within days. Extremely happy with the service and delivery. The technicians who set up our printer were also very helpful and friendly. Highly recommend. On top of all this, the printer works great and very reasonable fees compared to other printers on the market. ~ Nigel M

We had an urgent requirement for office equipment after rebranding and relocating. Cyrus understood the importance and swiftly rounded his industry contacts to help out on very short notice and tight deadlines. The end result was a delight. Speedy delivery, fit for purpose iT equipment and consistent communication re; progress. My type of customer service. Tnk you team GDS. highly recommended. ~ Zack B

Great experience. it was a very difficult decision as i had to choose from 10 offers. Plus i had a nightmare of an experience with Ricoh. Cyrus was the best. He understood my requirements and then gave me the best solution. The copier was delivered on time and works fine. Value for money. I will definitely buy 2 more copiers from Cyrus for my other 2 offices. ~ Apjay Q

We needed a MFD for our new office and are so grateful that we were recommended to contact Cyrus at Global Document Solutions. Not only did Cyrus come to Bundaberg to meet in person and go through our printing/scanner/email needs, we had a new machine installed within a week. Brilliant service and follow up by the team. We highly recommend using GDS for all your document needs. ~ Mathew R

We have been dealing with Global Document Solutions for a number of years and have always found them to be very helpful and update to date with all our printer solutions. Nothing is a bother for them, and they always follow up with us to make sure we are happy with our products and service. I highly recommend them. Thank you Cyrus and your team for great customer service. Jo Starr NBM ~ Joanne W

Thank you to Cyrus for an easier and effortless experience to replace our old printer/scanner to a more modern and efficient printer/scanner in the workplace. Everything that was promised was delivered on time and without any problems. Highly recommend Global Document Solutions if looking for a new printer. ~ Veronica J

I want to express my sincere appreciation for the excellent service you have provided. Your quick response, professional attitude, and willingness to exceed expectations have truly impressed me. Thank you once again, and I will gladly recommend your services to others.Thanks Cyrus and Russell. Best regards, Joyce ~ Joyce L

Global Document Solutions has been my printing go to for the past 5 years. They have great customer service and reply straight away with any queries I may have the printer is great and love the fact that I dont have to keep an eye on the ink levels etc as this is all automatically generated. I would recommend GDS services and team. ~ Ann L

We @ JAMIES FENCING PTY LTD are really enjoying being a client of Global Print. They are very professional & efficient at what they do, and very patient with us as clients. We are tradies, and really appreciate how easy it is to deal with technology that is simple to use in the office. Thank you Global Print. ~ Nicky C

The team at Global Document Solutions are simply the best in the business. Working with Cyrus and his team to get us the best deal, full installation and set up, was so easy for our small Gold Coast based business. I highly recomend anyone based in Australia, looking for a quality printer, to go staight to the best. ~ Dale W

Have been using GDS for the supply and maintenance of our office printers for over 5 years now. Customer service level is consistently high, with an excellent reaction and response rate. No query is too insignificant or difficult, and they always seem to attach a sense of urgency to the resolution of any request. Highly recommend. ~ Marina D

Reviews from our customers

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